Customer Service and Stock Specialist

Job Description

Join Aldi as a Customer Service and Stock Specialist, where you will play a vital role in ensuring the store's success. As a key member of the team, you will be responsible for merchandising, stocking, cashiering, and maintaining the store's cleanliness to deliver an exceptional shopping experience for customers. If you are customer-oriented, detail-oriented, and thrive in a dynamic environment, this position is perfect for you.

Responsibilities

• Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, maintain cleanliness, and neatly stock shelves and displays.
• Provide outstanding customer service and assist shoppers during their visit.
• Collaborate with team members and effectively communicate with store management.
• Offer feedback on products, inventory, and operational issues to enhance store performance.
• Participate in inventory management activities according to guidelines.
• Follow cash handling policies to ensure minimal losses.
• Adhere to company policies, safeguards documents and data confidentiality.
• Complete assigned tasks efficiently and effectively.

Qualifications

• Must be 18 years or older to work at Aldi.
• Ability to deliver prompt and courteous customer service.
• Efficient operation of a cash register and store equipment.
• Capable of performing general cleaning duties and following company standards.
• Excellent verbal and written communication skills.
• Organized, detail-oriented, and can multitask professionally.
• Meet local requirements for handling alcoholic beverages.

Education and Experience

• High School Diploma or equivalent preferred.
• Prior retail work experience is a plus.
• Equivalency of education and experience is acceptable.

Benefits

Experience competitive wages and a comprehensive benefits package at Aldi, including 401(k) plans, insurance coverage, paid leave, and other perks. Eligible employees can enjoy a range of benefits that promote well-being and work-life balance.

Aldi is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. Employment decisions are based on qualifications, merit, and business needs without discrimination.